Quality Enterprise Communication & Video Surveillance Technology ( on an SMB budget !)
Voice Outsourcing (T & T) Ltd (VOL) is a Trinidad based, value added reseller of carrier and enterprise grade technology solutions. We pride ourselves on offering alternate brands that deliver on functionality and quality yet fit the budgets of SMB organisations.
We deply best of breed contact center technologies and offer solutions such as Interactive Voice Response (IVR), Work Force Optomisation, Outbound dialing, Compliance recording, and complete multimedia contact center solutions which include voice, fax, email, chat, sms and social media interaction processing capability. These solutions can be delivered on premise or hosted.
We specialise in Communication and IP Video surveillance technologies and can integrate various technologies/brands to deliver the required solution.
For the Enterprise and SMB customer we offer solutions such as IP Video Surveillance, IP-PBX, Contact center technologies, switching and routing products, Video Conferencing, Microsoft and DELL technologies.
Our portfolio includes cost effective, robust, no licence fee IP-PBX solutions.
Oue preffered solution for Video surveillance is ACTI. ACTI technology is installed in multiple location in Trinidad and Tobago. We are a master distributor for ACTI and work closely with the manufacturer to deliver projects locally. We honour all ACTI product warranties locally. Please visit www.acti.com .
VOL Solution Matrix
||IP Contact Center
||IP Video Conferencing
||IP Video Surveillance
|Interactive Voice Response systems
||Compliance recording of VOICE
||Network Attached Storage
|Multi site PBX integration
||Session border controller (SBC)
||Mega pixel IP camera
|| Project management
|Hosted Contact Center
Contact us at 1-868-628-8182 or firstname.lastname@example.org to discuss your requirements in more detail.
To meet customer requirements in the contact center industry VOL can offers 24/7 support under strict SLA for the solutions we deploy. We pride ourselves on offering focused and responsive customer support utilising manufacturer certified graduate engineers.
Technologies Brands Deployed
||We work with the leading communication technology providers for Contact Centers including Interactive Intelligence, Convergsys, Verint, Audiocodes, and Nice
Our portfolio of products also includes compelling offers for the SMB segment and this includes XORCOM CompletePBX and Yeastar IP- PBXs and innovative videoconferencing technologies by Lifesize, Yeastar and Aver.
Our solutions require a robust data network infrastructure and we provide excellent switching and routing solutions from Planet Technologies, Dell and Draytek. Planet is a performance/price leader in POE switching and Draytek has some exceptional routing solutions including dual and triple WAN VPN routers which enable your business to effectively deploy a multisite network using cost effective internet bandwidth. We recommend DELL where customers request manufacturer support locally including next business day and 4 hour critical support.
To complement our solutions we offer a range of communication peripherals including IP phones, headsets, GSM gateways, Session border controllers by Plantronics, Snom, Aastra, Polycom, Audiocodes, Yeastar and Yealink.
For IT managers and facility managers looking to deploy high performance but cost effective IP video surveillance, we offer mega pixel IP camera and NVR surveillance solutions from the fastest growing IP Camera brand ACTI.
To meet customer requirements in the contact center industry VOL offers 24/7 support under strict SLA for the solutions we deploy. Because of our history is meeting client needs for 99.999% reliability.
We have access to a wide range of leading brands from our distributors and can also source many items not mentioned above. Contact us today to discuss your communications needs at email@example.com.