Email support contact: email@example.com. Note that all incidents reported via email will be logged and assigned to an engineer within one business day. Emergency on-call engineer. Please call via our PBX and select option 2. If an engineer does not answer immediately please leave a voice mail. If there is no response within 30 minutes please utilise the escalation path defined in your support contract.
For sales enquiries please contact us at firstname.lastname@example.org.